Investor Information

CTI Group (Holdings) Inc. designs, develops, markets and supports billing and communications management software solutions for enterprise networks and telecoms service providers. The Company is comprised of three business segments: Electronic Invoice Management, Telemanagement and Patent Enforcement Activities.

The Electronic Invoice Management segment designs, develops and provides services and software tools that enable telecom service providers to provide electronic invoice management for their enterprise customers.

The EIM business model is one of outsourcing the entire system, from software, through professional services to full helpdesk support. The telecom service providers then market and distribute the software to their customers. Using the Company's software and services, telecom service providers are able to electronically invoice their enterprise customers in a form and format that enables the customers to improve their ability to view, pay, analyze, allocate and manage service expenses while driving internal efficiencies into their invoice receipt, validation, approval and payment workflow processes. This facility is considered essential by enterprises and government organizations. It becomes embedded in their workflow, leading to long-term contractual relationships with over 50% of Fortune 500 companies.

Telemanagement segment designs, develops, supports and provides software and services used by enterprise, governmental and institutional end users to manage their communications services and equipment usage. Telemanagement integrates with enterprise systems such as Avaya or Nortel telephone systems, Cisco Routers, and BT or IPC Trading turrets to gather, monitor and report on activity and costs. The Telemanagement model provides two channels to market:

• Telecoms manufacturers and resellers where licensed software is provided with the installation
• VoIP network suppliers, where a customized hosted service is provided for the channels

Patent Enforcement involves the licensing, protection, enforcement and defense of the Company's intellectual property, including patents. CTI Group has successfully defended their patents 25 times to date with a 100% track record, resulting in substantial revenues to the company.