Solutions
At CTI Group we develop, deliver and support software that manages communication usage and costs. Our solutions
help organizations increase their revenue and profitability by managing the performance of their voice and data
networks, their carrier services and by controlling and enhancing the way their employees use their
communications equipment. Our products are used by a range of organizations from small businesses to larger
multi-national corporations—covering all sectors including financial services institutions, legal firms,
government offices, health and educational organizations, emergency services and general commerce. Our products'
versatility and benefits are evident within any business, offering true Return on Investment (ROI), greater efficiency and improved
cost measurement and management.
Introducing CTI Group’s latest communications management solution. emPulse is a competitively priced, easy-to-use,
web-based communications management solution that is accessed remotely, making it the most convenient
solution on the market.
Proteus enables management of a company's entire spectrum of communications including landlines, Internet, mobile,
and e-mail use. Monitor network efficiency and bandwidth utilization, manage employee productivity, and detect
and discourage employee misuse of the company's communication systems.
SmartBill Connect is an Application Service Provider (ASP) based, online invoice presentment and management solution.
SmartBill Connect provides analysis, auditing and exporting features that give your customers a 360-degree view of an
enterprise's expenditures. SmartBill Connect is a solution that benefits both the service provider and their end-users
by enabling end-users to build their own invoicing reports.
The ultimate in simple-to-use call recording/voice recording applications created for traditional (TDM), VoIP and
hybrid telephony solutions in a single recorder.
CTI Group's hosted call recording service, SmartRecord IP, is the first hosted VoIP call recording solution that is 100% hosted
and requires no equipment on premise. SmartRecord IP now enables service providers to offer valuable call recording features to their IP customers.
Unlike other packet sniffing call recording solutions, SmartRecord IP is event driven and offers computer telephony integrated recordings.
See how SmartRecord can be bundled with our communications management platform, emPulse!
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